• Address: Corso di Porta Ticinese, Milano MI, Italy,
  • Hours: 7 Days a week from 09-00 am to 09-00 pm
  • E-mail: service@shopplax.com


How do I place an order?

If you have chosen a favorite sporting goods, then click “Add to cart”, and it will automatically be placed in your shopping cart. You can then continue to select products in our online store, adding to your shopping cart as sporting goods, as needed.If you have already completed the selection of sporting goods, then proceed directly to checkout.

How can I cancel or change my order?

Carefully check the contents of your basket. You can change the number of instances of the product or remove individual items by simply pressing the “Recalculate”. Further, if all selected correctly, click the “Checkout”. On the next step enter personal information (contacts, name, shipping address). You will then check the entered information and click “Send.” more info

What I have to consider in the process of order?

When ordering, specify the actual phone number and shipping address in your account, otherwise the carrier will not be able to reach you and your order will be canceled. Depending on the size and weight of your goods as well as the delivery address specified in your account, you will be offered the available delivery methods. The term of delivery and the cost of courier delivery is calculated automatically by the system depending on your address, weight and size of your order, and the courier company that delivers to your region.

What is important in the receipt of an order?

Turn on the phone during the delivery day – so the courier can contact you. Upon receipt of the order before payment is required to check the conformity of the goods in the parcel, and completeness of the goods, the courier is to wait until you will check. Fitting and partial redemption not carried out.

Who should I contact if I have any questions?

In case of any problems with the completeness of the order, please contact our e-mail: service@shopplax.com . Our team will help you solve the problem quickly.

I don’t want to buy this item now, but I also don’t want to forget it. What should I do?

You can click the “add to favorites” and item will be added to “your desires”. In that case you can return to it purchase later.

How do I change my address or add a new one?

Click on ‘My Details’ after you log in then you will able to edit or delete current address as well as adding a new address. Please note that we are unable to change your delivery address once an order has been placed. When you want your orders to be delivered to new address, please make sure to change your address before placing an order.

Where is my order confirmation?

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you have not received it, please check your spam folder and add service@shopplax.com to your safe sender list.


Payment methods

Our shop supports multiple payment methods:

Payment Options are:- PayPal – Credit Card 2checkout

For more info: What is PayPal and How to Use Paypal 

When will my order ship?

We aim to dispatch orders within 24 hours of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

How do I track my order?

Your tracking details and tracking website can be found in the email we sent to your inbox called “Shipping confirmation for order”
If you require any help with tracking please contact us.

Proceed Order when Receive Email

Once purchase is done we will send you an Email to confirm your authorization, in order to avoid online fraud / scam buyers.

You must reply to that email then we can proceed your order.

Any unanswered questions? Contact Us